{"id":16421,"date":"2020-04-28T06:51:31","date_gmt":"2020-04-28T05:51:31","guid":{"rendered":"https:\/\/love2dogs.sk\/?page_id=16421"},"modified":"2021-05-05T09:26:08","modified_gmt":"2021-05-05T08:26:08","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/love2dogs.sk\/sk\/shipping-policy\/","title":{"rendered":"Prepravn\u00e9 Podmienky"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"16421\" class=\"elementor elementor-16421\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c04a0a elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c04a0a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;animation&quot;:&quot;none&quot;,&quot;animation_mobile&quot;:&quot;slideInDown&quot;,&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22e7a2b5\" data-id=\"22e7a2b5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14617343 elementor-widget elementor-widget-heading\" data-id=\"14617343\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Z\u013dAVA: 50% LEN DNES!<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<header class=\"elementor-section elementor-top-section elementor-element elementor-element-625a61a1 elementor-section-content-middle elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"625a61a1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:43,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7d73dce8 elementor-hidden-phone\" data-id=\"7d73dce8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26f79fe3 elementor-hidden-phone elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"26f79fe3\" data-element_type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/love2dogs.sk\/sk\/\">\n\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1280\" height=\"364\" src=\"https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1.jpg\" class=\"attachment-full size-full wp-image-31524\" alt=\"\" srcset=\"https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1.jpg 1280w, https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1-300x85.jpg 300w, https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1-768x218.jpg 768w, https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1-1024x291.jpg 1024w, https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1-600x171.jpg 600w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3096f3bd\" data-id=\"3096f3bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d36a027 elementor-align-right elementor-tablet-align-right elementor-hidden-phone elementor-widget elementor-widget-button\" data-id=\"6d36a027\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/love2dogs.sk\/sk\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">K\u00daPI\u0164<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bd10e4c elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2bd10e4c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;mobile&quot;],&quot;animation&quot;:&quot;none&quot;,&quot;animation_mobile&quot;:&quot;slideInDown&quot;,&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c2f3557\" data-id=\"c2f3557\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40fec8df elementor-widget elementor-widget-heading\" data-id=\"40fec8df\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Z\u013dAVA: 50% LEN DNES!<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-655a071e elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"655a071e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;mobile&quot;],&quot;animation&quot;:&quot;none&quot;,&quot;animation_mobile&quot;:&quot;slideInDown&quot;,&quot;sticky_offset&quot;:40,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-775c4f81\" data-id=\"775c4f81\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35cabea4 elementor-align-center elementor-tablet-align-left elementor-mobile-align-center elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"35cabea4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs elementor-animation-grow\" href=\"https:\/\/love2dogs.sk\/sk\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">K\u00daPI\u0164<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<header class=\"elementor-section elementor-top-section elementor-element elementor-element-34dda55c elementor-section-content-middle elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34dda55c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-143cb4e9\" data-id=\"143cb4e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e84c310 elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"5e84c310\" data-element_type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/love2dogs.sk\/sk\/\">\n\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1280\" height=\"364\" src=\"https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1.jpg\" class=\"attachment-full size-full wp-image-31524\" alt=\"\" srcset=\"https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1.jpg 1280w, https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1-300x85.jpg 300w, https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1-768x218.jpg 768w, https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1-1024x291.jpg 1024w, https:\/\/love2dogs.sk\/wp-content\/uploads\/2020\/07\/LOVE2DOGS-1-600x171.jpg 600w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2ba72c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2ba72c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e7132f6\" data-id=\"6e7132f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c0b76d4 elementor-widget elementor-widget-text-editor\" data-id=\"5c0b76d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li><strong>PREPRAVA A DODANIE TOVARU<\/strong><ul><li>V pr\u00edpade, \u017ee je sp\u00f4sob dopravy dohodnut\u00fd na z\u00e1klade osobitnej po\u017eiadavky kupuj\u00faceho, nesie kupuj\u00faci riziko a pr\u00edpadn\u00e9 dodato\u010dn\u00e9 n\u00e1klady spojen\u00e9 s t\u00fdmto sp\u00f4sobom dopravy.<\/li><li>Ak je pred\u00e1vaj\u00faci pod\u013ea k\u00fapnej zmluvy povinn\u00fd doda\u0165 tovar na miesto ur\u010den\u00e9 kupuj\u00facim v objedn\u00e1vke, je kupuj\u00faci povinn\u00fd prevzia\u0165 tovar pri dodan\u00ed.<\/li><li>V pr\u00edpade, \u017ee je z d\u00f4vodov na strane kupuj\u00faceho nutn\u00e9 tovar doru\u010dova\u0165 opakovane alebo in\u00fdm sp\u00f4sobom, ako bolo uveden\u00e9 v objedn\u00e1vke, je kupuj\u00faci povinn\u00fd uhradi\u0165 n\u00e1klady spojen\u00e9 s opakovan\u00fdm doru\u010dovan\u00edm tovaru, resp. n\u00e1klady spojen\u00e9 s in\u00fdm sp\u00f4sobom doru\u010denia.<\/li><li>Pri prevzat\u00ed tovaru od prepravcu je kupuj\u00faci povinn\u00fd skontrolova\u0165 neporu\u0161enos\u0165 obalov tovaru, a v pr\u00edpade ak\u00fdchko\u013evek z\u00e1vad toto bezodkladne ozn\u00e1mi\u0165 prepravcovi. V pr\u00edpade zistenia poru\u0161enia obalu sved\u010diaceho o neopr\u00e1vnenom vniknut\u00ed do z\u00e1sielky nemus\u00ed kupuj\u00faci z\u00e1sielku od prepravcu prevzia\u0165.<\/li><li>\u010eal\u0161ie pr\u00e1va a povinnosti str\u00e1n pri preprave tovaru m\u00f4\u017eu upravi\u0165 osobitn\u00e9 dodacie podmienky pred\u00e1vaj\u00faceho, ak s\u00fa pred\u00e1vaj\u00facim vydan\u00e9.<\/li><li>V p\u0159\u00edpad\u011b po\u017eadavku na zasl\u00e1n\u00ed v\u00fdm\u011bny zbo\u017e\u00ed, kter\u00fd je proveden doru\u010den\u00edm p\u016fvodn\u011b objednan\u00e9ho zbo\u017e\u00ed (v nepadnouc\u00ed velikosti) v origin\u00e1ln\u00edm nepo\u0161kozen\u00e9m balen\u00ed na adresu \u201eFHB Group, Priemyseln\u00e1 3, Sv\u00e4t\u00fd Jur \u2013 900 21, Slovakia\u201c se Prod\u00e1vaj\u00edc\u00ed pokus\u00ed tento po\u017eadavek vy\u0159e\u0161it v co nejkrat\u0161\u00ed mo\u017en\u00e9 dob\u011b s ohledem na jeho skladov\u00e9 z\u00e1soby a aktu\u00e1ln\u00ed obchodn\u00ed situaci. N\u00e1klady na dopravu v tomto p\u0159\u00edpad\u011b hrad\u00ed Kupuj\u00edc\u00ed.<\/li><li>Dodacia lehota je v\u017edy \u0161pecifikovan\u00e1 na str\u00e1nke konkr\u00e9tneho produktu a je ud\u00e1van\u00e1 v pracovn\u00fdch d\u0148och (nie v kalend\u00e1rnych d\u0148och).<\/li><\/ul><\/li><\/ol><ol start=\"2\"><li><strong>PR\u00c1VA S\u00daVISIACE S CHYBN\u00ddM PLNEN\u00cdM<\/strong><\/li><\/ol><ul><li style=\"list-style-type: none;\"><ul><li>Pr\u00e1va a povinnosti zmluvn\u00fdch str\u00e1n oh\u013eadne pr\u00e1v z chybn\u00e9ho plnenia sa riadia pr\u00edslu\u0161n\u00fdmi v\u0161eobecne z\u00e1v\u00e4zn\u00fdmi predpismi (najm\u00e4 ustanoveniami \u00a7 1914 a\u017e 1925, \u00a7 2099 a\u017e 2117 a \u00a7 2161 a\u017e 2174 Ob\u010dianskeho z\u00e1konn\u00edka).<\/li><li>Pred\u00e1vaj\u00faci zodpoved\u00e1 kupuj\u00facemu, \u017ee tovar pri prevzat\u00ed nem\u00e1 vady. Pred\u00e1vaj\u00faci predov\u0161etk\u00fdm zodpoved\u00e1 kupuj\u00facemu, \u017ee v \u010dase, ke\u010f kupuj\u00faci tovar prevzal:<ul><li>m\u00e1 tovar vlastnosti, ktor\u00e9 si strany dohodli, a v pr\u00edpade, \u017ee neexistuje dohoda o vlastnostiach, m\u00e1 tak\u00e9 vlastnosti, ktor\u00e9 pred\u00e1vaj\u00faci alebo v\u00fdrobca op\u00edsal, alebo ktor\u00e9 kupuj\u00faci o\u010dak\u00e1val vzh\u013eadom na charakter tovaru a na z\u00e1klade reklamy realizovanej predajcom,<\/li><li>sa tovar hod\u00ed k \u00fa\u010delu, ktor\u00fd pre jeho pou\u017eitie pred\u00e1vaj\u00faci uv\u00e1dza, alebo ku ktor\u00e9mu sa tovar rovnak\u00e9ho druhu be\u017ene pou\u017e\u00edva,<\/li><li>tovar zodpoved\u00e1 kvalitou alebo vyhotoven\u00edm dohodnutej vzorke alebo predlohe, ak bola kvalita alebo vyhotovenie ur\u010den\u00e9 pod\u013ea dohodnutej vzorky alebo predlohy,<\/li><li>je tovar v zodpovedaj\u00facom mno\u017estve, miere alebo hmotnosti a<\/li><li>tovar vyhovuje po\u017eiadavk\u00e1m pr\u00e1vnych predpisov.<\/li><\/ul><\/li><li>Ustanovenia uveden\u00e9 v \u010dl. 7.2 obchodn\u00fdch podmienok sa nepou\u017eij\u00fa na tovar s vadou pred\u00e1van\u00fd za ni\u017e\u0161iu cenu, pri ktorom bola kv\u00f4li vade dohodnut\u00e1 ni\u017e\u0161ia cena, na opotrebenie tovaru sp\u00f4soben\u00e9 jeho obvykl\u00fdm pou\u017e\u00edvan\u00edm, na pou\u017eit\u00fd tovar s vadou zodpovedaj\u00facou miere pou\u017e\u00edvania alebo opotrebenia, ktor\u00fa tovar mal pri prevzat\u00ed kupuj\u00facim, alebo ak to vypl\u00fdva z povahy tovaru.<\/li><li>Ak sa prejav\u00ed vada v priebehu \u0161iestich mesiacov od prevzatia, m\u00e1 sa za to, \u017ee tovar bol chybn\u00fd u\u017e pri prevzat\u00ed.<\/li><li>Pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed uplat\u0148uje kupuj\u00edc\u00ed u prod\u00e1vaj\u00edc\u00edho na adrese jeho logistick\u00e9ho centra (\u201eFHB Group, Priemyseln\u00e1 3, Sv\u00e4t\u00fd Jur \u2013 900 21, Slovakia\u201c), v n\u00ed\u017e je p\u0159ijet\u00ed reklamace mo\u017en\u00e9 s ohledem na sortiment prod\u00e1van\u00e9ho zbo\u017e\u00ed. Za okam\u017eik uplatn\u011bn\u00ed reklamace se pova\u017euje okam\u017eik, kdy prod\u00e1vaj\u00edc\u00ed obdr\u017eel od kupuj\u00edc\u00edho reklamovan\u00e9 zbo\u017e\u00ed.<\/li><li>\u010eal\u0161ie pr\u00e1va a povinnosti str\u00e1n s\u00favisiace so zodpovednos\u0165ou pred\u00e1vaj\u00faceho za vady upravuje reklama\u010dn\u00fd poriadok pred\u00e1vaj\u00faceho.<\/li><\/ul><\/li><\/ul><p><strong>REKLAMA\u010cN\u00dd PORIADOK<\/strong><\/p><p>Reklama\u010dn\u00ed \u0159\u00e1d vych\u00e1z\u00ed ze z\u00e1kona \u010d. 89\/2012 Sb., Ob\u010dansk\u00e9ho z\u00e1kon\u00edku. Reklamaci lze prov\u00e9st pouze v p\u0159\u00edpad\u011b, \u017ee je zbo\u017e\u00ed v z\u00e1ru\u010dn\u00ed dob\u011b.<\/p><p>Pokud dojde k poru\u0161e zbo\u017e\u00ed v z\u00e1ru\u010dn\u00ed lh\u016ft\u011b, je vy\u017eadov\u00e1no, aby Kupuj\u00edc\u00ed kontaktoval Prod\u00e1vaj\u00edc\u00edho p\u0159es kontaktn\u00ed formul\u00e1\u0159 na tomto webu.<\/p><p>Pokud Kupuj\u00edc\u00ed nepou\u017eije tento kontaktn\u00ed formul\u00e1\u0159, m\u016f\u017ee se proces reklamace zbo\u017e\u00ed zna\u010dn\u011b zkomplikovat a prot\u00e1hnout.<\/p><p>Kupuj\u00edc\u00ed je povinen v p\u0159\u00edpad\u011b zasl\u00e1n\u00ed zbo\u017e\u00ed od P\u0159epravce \u0159\u00e1dn\u011b p\u0159evz\u00edt, zkontrolovat neporu\u0161enost obal\u016f, po\u010det bal\u00edk\u016f a v p\u0159\u00edpad\u011b jak\u00fdchkoli z\u00e1vad toto neprodlen\u011b ozn\u00e1mit P\u0159epravci. V p\u0159\u00edpad\u011b jak\u00fdchkoli z\u00e1vad se doporu\u010duje Kupuj\u00edc\u00edmu z\u00e1silku nep\u0159evz\u00edt. P\u0159evzet\u00edm z\u00e1silky kupuj\u00edc\u00ed stvrzuje, \u017ee z\u00e1silka spl\u0148ovala v\u00fd\u0161e uveden\u00e9 n\u00e1le\u017eitosti a na pozd\u011bj\u0161\u00ed reklamaci ohledn\u011b poru\u0161enosti obalu nebude br\u00e1n z\u0159etel.<\/p><p>V p\u0159\u00edpad\u011b, \u017ee Kupuj\u00edc\u00ed zjist\u00ed zjevn\u00e9 vady po rozbalen\u00ed z\u00e1silky (ne\u00faplnost z\u00e1silky, mechanick\u00e9 vady), je povinen neprodlen\u011b, nejpozd\u011bji v\u0161ak do 3 dn\u016f od p\u0159evzet\u00ed z\u00e1silky, toto e\u00ad-mailem ozn\u00e1mit Prod\u00e1vaj\u00edc\u00edmu. V takov\u00e9m p\u0159\u00edpad\u011b z\u016fst\u00e1v\u00e1 n\u00e1rok Kupuj\u00edc\u00edho na poskytnut\u00ed \u0159\u00e1dn\u00e9ho pln\u011bn\u00ed ze strany Prod\u00e1vaj\u00edc\u00edho nebo na vr\u00e1cen\u00ed kupn\u00ed ceny nebo poskytnut\u00ed slevy dle volby Kupuj\u00edc\u00edho.<\/p><p>Reklamace se uplat\u0148uje jednostrann\u00fdm pr\u00e1vn\u00edm \u00fakonem, kter\u00fdm Kupuj\u00edc\u00ed vytkne konkr\u00e9tn\u00ed vadu, sep\u00ed\u0161e, jak se vada projevuje a sd\u011bl\u00ed, jak\u00fd konkr\u00e9tn\u00ed n\u00e1rok z odpov\u011bdnosti za vadu uplat\u0148uje. Toto provede p\u00edsemn\u011b a e\u00ad-mailem nebo po\u0161tou doru\u010d\u00ed Prod\u00e1vaj\u00edc\u00edmu. V \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b bez p\u0159edchoz\u00edho p\u00edsemn\u00e9ho ozn\u00e1men\u00ed reklamace nepos\u00edlejte zbo\u017e\u00ed na adresu Prod\u00e1vaj\u00edc\u00edho. Od doru\u010den\u00ed reklamovan\u00e9ho zbo\u017e\u00ed za\u010d\u00edn\u00e1 b\u011b\u017eet lh\u016fta 30 dn\u00ed pro odstran\u011bn\u00ed vady. Prod\u00e1vaj\u00edc\u00ed neprodlen\u011b kontaktuje Kupuj\u00edc\u00edho a dohodne s n\u00edm nejvhodn\u011bj\u0161\u00ed formu reklama\u010dn\u00ed procedury. K reklamaci je ve v\u0161ech p\u0159\u00edpadech nutn\u00e9 p\u0159edlo\u017eit kopii dokladu o koupi v obchod\u011b Prod\u00e1vaj\u00edc\u00edho \u2013 fakturu. Pokud se jedn\u00e1 o op\u011btovnou reklamaci, je Kupuj\u00edc\u00ed povinen p\u0159edlo\u017eit rovn\u011b\u017e kopii protokolu o p\u0159edchoz\u00ed reklamaci. V p\u0159\u00edpad\u011b, \u017ee Prod\u00e1vaj\u00edc\u00ed nebude schopen zrealizovat reklamaci do 30 dn\u016f ode dne uplatn\u011bn\u00ed reklamace, p\u0159izn\u00e1vaj\u00ed se Kupuj\u00edc\u00edmu stejn\u00e1 pr\u00e1va, jako by se jednalo o neodstranitelnou vadu. V p\u0159\u00edpad\u011b, kdy m\u00e1 zbo\u017e\u00ed prokazateln\u011b neodstranitelnou vadu, kter\u00e1 zcela znemo\u017e\u0148uje u\u017eit\u00ed zbo\u017e\u00ed, m\u00e1 Kupuj\u00edc\u00ed n\u00e1rok na v\u00fdm\u011bnu zbo\u017e\u00ed stejn\u00e9 nebo obdobn\u00e9 jakosti, kvality a druhu nebo na vr\u00e1cen\u00ed kupn\u00ed ceny.<\/p><p>Kupuj\u00edc\u00ed m\u016f\u017ee \u017e\u00e1dat o v\u00fdm\u011bnu v\u011bci nebo vr\u00e1cen\u00ed pen\u011bz v p\u0159\u00edpad\u011b, \u017ee jde o vadu odstranitelnou jen tehdy, pokud kupuj\u00edc\u00ed nem\u016f\u017ee v\u011bc \u0159\u00e1dn\u011b u\u017e\u00edvat z d\u016fvodu, \u017ee se u v\u011bci op\u011btovn\u011b vyskytla 3x stejn\u00e1 uznan\u00e1 vada po oprav\u011b v\u011bci nebo 4 r\u016fzn\u00e9 uznan\u00e9 z\u00e1vady nebo je zbo\u017e\u00ed uzn\u00e1no neopraviteln\u00fdm autorizovan\u00fdm servisem.<\/p><p>Pokud byla reklamace neopr\u00e1vn\u011bn\u00e1, kupuj\u00edc\u00ed je povinen uhradit Prod\u00e1vaj\u00edc\u00edmu n\u00e1klady jemu vznikl\u00e9 v souvislosti s neopr\u00e1vn\u011bnou reklamac\u00ed. N\u00e1rok na reklamaci zanik\u00e1, pokud zbo\u017e\u00ed bylo reklamov\u00e1no po z\u00e1ru\u010dn\u00ed dob\u011b, pokud bylo po\u0161kozeno \u2013 z\u00e1sahem vy\u0161\u0161\u00ed moci, mechanick\u00fdm po\u0161kozen\u00edm (nap\u0159. protr\u017een\u00edm), b\u011b\u017en\u00fdm opot\u0159eben\u00edm, nespr\u00e1vn\u00fdm pou\u017eit\u00edm a jin\u00fdm (nespr\u00e1vn\u00fdm) o\u0161et\u0159ov\u00e1n\u00edm, ne\u017e kter\u00e9 stanovil v\u00fdrobce.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28ed90ff elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28ed90ff\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-74a8a90f\" data-id=\"74a8a90f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5f576f elementor-widget elementor-widget-heading\" data-id=\"d5f576f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/love2dogs.sk\/sk\/terms-and-conditions\/\">Obchodn\u00e9 podmienky<\/a> | <a href=\"https:\/\/love2dogs.sk\/sk\/privacy-policy\/\">Z\u00e1sady ochrany osobn\u00fdch \u00fadajov<\/a> | <a href=\"https:\/\/love2dogs.sk\/sk\/tracking\/\">Sledovanie Objedn\u00e1vky<\/a>  | <a href=\"https:\/\/love2dogs.sk\/sk\/shipping-policy\/\">Prepravn\u00e9 Podmienky<\/a> | <a href=\"https:\/\/love2dogs.sk\/sk\/contact\/\">Kontaktn\u00fd Formul\u00e1r<\/a> | +1(607)258-1090<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d79a2d7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6d79a2d7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c36d31e elementor-widget elementor-widget-heading\" data-id=\"4c36d31e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Copyright 2026 | All rights Reserved | Design by Exclusive\u2122\ufe0f<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14cabe8e elementor-widget elementor-widget-heading\" data-id=\"14cabe8e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">G&amp;V investment s.r.o. - Ji\u010d\u00ednsk\u00e1 226\/17, \u017di\u017ekov, 130 00 Praha 3, I\u010cO: 06377998<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43cc23dd elementor-widget elementor-widget-heading\" data-id=\"43cc23dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">T\u00e1to str\u00e1nka nie je s\u00fa\u010das\u0165ou webov\u00fdch str\u00e1nok spolo\u010dnosti Facebook alebo spolo\u010dnosti Facebook Inc. Spolo\u010dnos\u0165 Facebook taktie\u017e t\u00fato str\u00e1nku nijak\u00fdm sp\u00f4sobom nepodporuje. 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Je-li prod\u00e1vaj\u00edc\u00ed podle kupn\u00ed smlouvy povinen dodat zbo\u017e\u00ed na m\u00edsto ur\u010den\u00e9 kupuj\u00edc\u00edm v objedn\u00e1vce, je [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/love2dogs.sk\/sk\/wp-json\/wp\/v2\/pages\/16421"}],"collection":[{"href":"https:\/\/love2dogs.sk\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/love2dogs.sk\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/love2dogs.sk\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/love2dogs.sk\/sk\/wp-json\/wp\/v2\/comments?post=16421"}],"version-history":[{"count":22,"href":"https:\/\/love2dogs.sk\/sk\/wp-json\/wp\/v2\/pages\/16421\/revisions"}],"predecessor-version":[{"id":190869,"href":"https:\/\/love2dogs.sk\/sk\/wp-json\/wp\/v2\/pages\/16421\/revisions\/190869"}],"wp:attachment":[{"href":"https:\/\/love2dogs.sk\/sk\/wp-json\/wp\/v2\/media?parent=16421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}